Privacy Policy

Protecting your privacy and personal data has absolute priority for Qantirox. We are committed to processing your data responsibly, transparently and exclusively in accordance with applicable data protection laws – in particular the General Data Protection Regulation (GDPR). This privacy policy explains clearly and in plain language which data we collect, why we collect it, how long it is stored and how we protect it.

1. Data controller

The operator of the Qantirox website and platform is the data controller responsible for processing your personal data under the GDPR. Contact details and further information can be found in the legal notice on this website. Our data protection officer is available to answer any questions you may have about data protection.

2. Data we collect

We collect and process only the data that is strictly necessary to provide our services, meet legal obligations and ensure secure operation of the platform. This includes in particular:

Identity data: first and last name, date of birth (for age and identity verification).
Contact details: e-mail address, telephone number (optional), country of residence and, where applicable, address.
Account and transaction data: payment details, deposits and withdrawals, transaction history.
Technical and usage data: IP address, browser type, device information, access times, log files.
Verification documents: identity documents, proof of address or other documents required for KYC/AML checks (only where legally required).

We do not collect special categories of personal data (sensitive data such as health information or religious beliefs) unless there is an explicit legal obligation or your explicit consent.

3. How we collect data

Your data is collected via several secure channels:

Directly from you: during registration, profile updates, submission of verification documents or when using contact forms.
Automatically: through cookies, server log files, analytics tools and device information while you are using the platform.
From third parties: payment providers (for deposits/withdrawals), identity verification partners (KYC/AML) or – with your consent – social login services.

4. Purposes of processing

We process your data exclusively for the following clearly defined purposes:

Creating and managing your account and providing platform features.
Secure processing of deposits, withdrawals and payment transactions.
Personal customer support and responding to your enquiries.
Fulfilling legal and regulatory obligations (for example KYC, AML, tax law).
Ensuring IT and platform security (fraud detection, misuse prevention).
Improving the user experience and platform functionality.
Advertising and marketing – only with your explicit consent.

5. Legal bases for processing

Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).
Compliance with legal obligations (Art. 6(1)(c) GDPR), for example anti-money laundering rules.
Legitimate interests (Art. 6(1)(f) GDPR), such as security and fraud prevention.
Your explicit consent (Art. 6(1)(a) GDPR), for example for marketing or optional features.

6. Disclosure of data

Your data is only shared where necessary and only with carefully selected partners:

Payment service providers and banks for processing transactions.
Specialized verification partners for KYC/AML checks.
IT and cloud service providers (exclusively under data processing agreements).
Analytics and security tools (anonymised or pseudonymised where possible).
External advisors (for example lawyers, tax consultants) in the context of legal obligations.
Authorities and courts where we are legally required to do so or to enforce our rights.

Your data is never sold or passed on to third parties for commercial purposes.

7. International data transfers

Some of our service providers (for example cloud providers or analytics tools) are located outside the European Economic Area (EEA). In such cases, we ensure an adequate level of data protection through appropriate safeguards such as EU standard contractual clauses, binding corporate rules or adequacy decisions.

8. Data security

We use state-of-the-art technical and organisational measures to protect your data:

End-to-end encryption of data in transit (TLS 1.3+).
Encrypted storage of sensitive information (AES-256).
Regular security audits and penetration tests by independent experts.
Continuous monitoring for unusual access attempts or attacks.
Strict access controls and carefully managed internal permissions.
Segregated client money accounts with regulated partners.

Despite all efforts, absolute protection from every conceivable risk cannot be guaranteed – however, we consistently reduce these risks to a very low level.

9. Storage periods

We only store your data for as long as necessary for the purposes described:

For the duration of the active use of your account and the contractual relationship.
After account closure for as long as statutory retention obligations apply (for example 5–10 years for tax and regulatory purposes).
Until you withdraw your consent in the case of consent-based processing (for example marketing).

Data that is no longer required is deleted or anonymised promptly and securely.

10. Your data protection rights

You have extensive rights in relation to your personal data. You can at any time:

Request information about the data we hold about you.
Request correction of inaccurate data or completion of incomplete data.
Request deletion of your data (provided no statutory retention duty applies).
Request restriction of processing.
Receive your data in a machine-readable format and transfer it to another provider.
Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).
Lodge a complaint with a supervisory authority (for example your local data protection authority).

11. Cookies and similar technologies

We use cookies and comparable technologies to ensure the functionality of the platform, analyse usage and provide you with an optimal user experience. Essential cookies are always active; we obtain your consent for analytics and marketing cookies. Details are set out in our separate cookie policy.

12. Changes to this privacy policy

We reserve the right to amend this privacy policy where necessary, for example due to legal changes or new features. The current version is always available on this website. We will inform you of significant changes by e-mail or via the platform.

13. Contact for data protection matters

If you have questions, suggestions or wish to exercise your rights, please contact us by e-mail at qantirox@gmail.com or via the contact form. Our data protection officer will respond to you as soon as possible.

By using Qantirox, you confirm that you have read, understood and accepted this privacy policy.

Thank you for placing your trust in us. Protecting your data is and will remain our highest priority.